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how we work

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Our Vision:

Vibrant Young People, Vibrant Communities


Our Mission:

To enable Hutt Valley young people to access services that promote their wellbeing


Our Values:

Advocacy – Wellbeing – Connectedness – Youth Development – Te Tiriti o Waitangi

Vibe is a Youth One Stop Shop (YOSS), providing a range of primary health and social support services for young people aged 10-24 years in Te Awakairangi (the Hutt Valley).     

We aim for our services to be accessible to young people.  This means that our services are youth friendly, in accessible locations, free and confidential.  These are delivered ‘under one roof’ or ‘through one door’ to reduce barriers for young people.


Our services are delivered from our two Vibe sites in Lower Hutt and Upper Hutt, as well as a number of schools and community settings across the Hutt Valley.   We currently have over 5,000 young people registered with our service.


We have a diverse team including nurses, doctors, youth workers, social workers, youth coaches, administrators, receptionists, and also youth interns.


Vibe exists to support the needs and also the aspirations of young people, and we provide or have links to a wide range of educational and developmental opportunities.  We have found that young people often engage with different Vibe services over time as their needs and goals in life change. 

Youth Participation:  Vibe is committed to keeping young people at the centre of our service, from governance and strategy through to service delivery.  We have a number of opportunities available for young people to shape our services and impact our community. You can read more about these opportunities here.


Confidentiality:  We are a confidential service, which means we protect the privacy of young people engaged with our services.  However, we also work closely with whanau, parents/caregivers,  schools, peers and community as we believe that these connections are critical to wellbeing.


We recognise that we have obligations to uphold the safety of young people as well as the community. To ensure young people understand this we discuss the limits and boundaries of confidentiality with them when they register with us. 

Vibe aligns with the Privacy Act 2020 and the Health Information Privacy Code 2020.